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  2. P-EBT Pandemic Electronic Benefit Information

P-EBT Pandemic Electronic Benefit Information

General P-EBT Information----Please read to bottom of page

Click here for more info about Pandemic Electronic Benefit Transfer

  • Benefits are reflected in the parent portal here.  
    • If you have discarded your card and need to request a new one, please visit www.connectebt.com to request a new P-EBT card or call 1 (888) 997-9444. You can also call the P-EBT assistance line at (833) 419-3210.  
    • If you think your student qualifies but you have not received funds on your card, call the P-EBT assistance line at (833) 419-3210.  
    • Families who would like to appeal would access the Appeals Online Portal: https://www.tn.gov/humanservices/p-ebt/p-ebt-appeals-process.html or call (833) 496-0661.  
      • P-EBT numbers: ​  
        • School District: 833-312-3176​ (formerly 629-220-2000)  
        • Parent Line: 833-419-3210  
      • If districts or parents call the old numbers, they will receive the following recordings:  
        • School District Line - Recording: “Thank you for calling the P-EBT District Support Center.  This number is no longer in service and has transferred to 833-312-3176.  We will be happy to assist you at 833-312-3176.”  
        • Parent Line - Recording: “Thank you for calling the P-EBT Support Center.  This number is no longer in service and has transferred to 833-419-3210. We will be happy to assist you at 833-419-3210”  
  1. If there are parent or guardian questions about P-EBT around homeschool/virtual school students and their eligibility for potential benefits, refer them to this link.

You can also copy and paste the address below into your browser. 

https://www.tn.gov/humanservices/p-ebt.html#:~:text=After%20visiting%20the%20P%2DEBT,be%20deposited%20in%20March%202022.

For Benefits that some may get after 04/22/2023 visit these pages below: