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P-EBT Pandemic Electronic Benefit Information

LATEST PANDEMIC EBT CARD INFO.

The Tennessee Department of Human Services administers the PEBT program. 

  • Summer P-EBT
    • The distribution of P-EBT benefits covering summer 2022 has begun. Eligibility for P-EBT is based on National School Lunch Program qualification consistent with the 2021-2022 school year. P-EBT benefits will be available to children who:
  • Were eligible to receive free meals through the National School Lunch Program or attended a Community Eligibility Program, Provision 2 or 3 school in the 2021-2022 school year, and as of July 31, 2022.
  • Eligible children will receive a one-time deposit of $391 to be used for food purchases at stores that accept EBT.
  • If the child already has an active P-EBT card, benefits will be added to that card. If a new P-EBT card is needed, please visit www.connectebt.com or call 1 (888) 997-9444. If the child has not received P-EBT before, a new EBT card will be mailed to their home based on address records at their school.
  • Parents can login to the P-EBT Parent Portal at https://onedhs.tn.gov/parent to view P-EBT benefits, link their child(ren), verify or change address, and sign up to receive text message notifications. The P-EBT Parent Portal has been updated with information on Summer P-EBT student benefit amounts as of September 29, 2022.
  • If a parent or guardian has questions that are not answered through the P-EBT website or P-EBT Parent Portal, they may call the P-EBT assistance line at (833) 419-3210.
  • Tentatively, starting October 10, 2022, parents may submit appeal requests for Round 4 benefits. For more information visit: https://www.tn.gov/content/tn/humanservices/p-ebt.html

 

OTHER IMPORTANT INFORMATION

Please visit the website for the most up to date information.  Schools and School Nutrition are not the issue agents for these cards.  

  • Benefits are reflected in the parent portal here.
    • If you have discarded your card and need to request a new one, please visit www.connectebt.com to request a new P-EBT card or call 1 (888) 997-9444. You can also call the P-EBT assistance line at (833) 419-3210.
    • If you think your student qualifies but you have not received funds on your card, call the P-EBT assistance line at (833) 419-3210.
    • Families who would like to appeal would access the Appeals Online Portal: https://appealsonline.dhs.tn.gov/Home/Login or call (833) 496-0661.
    • P-EBT numbers: ​
  • School District: 833-312-3176​ (formerly 629-220-2000)
  • Parent Line: 833-419-3210
  • If districts or parents call the old numbers, they will receive the following recordings:
    • School District Line - Recording: “Thank you for calling the P-EBT District Support Center.  This number is no longer in service and has transferred to 833-312-3176.  We will be happy to assist you at 833-312-3176.”
    • Parent Line - Recording: “Thank you for calling the P-EBT Support Center.  This number is no longer in service and has transferred to 833-419-3210. We will be happy to assist you at 833-419-3210”